Description
Test Bank for Effective Business Communication Version 3.0 McLean
Test Bank for Effective Business Communication Version 3.0, Scott McLean, ISBN: 9781453334256
Table of Contents
Chapter 1: Business Communication Soft Skills
Chapter 2: Perception, Audience, and Message
Chapter 3: The Business Writing Process
Chapter 4: Revision, Proofreading, Format, and Design
Chapter 5: Business Writing in Action
Chapter 6: Business Presentations, Topics, and Stage Fright
Chapter 7: Nonverbal Communication, Movement, and Visual Aids in Business Presentations
Chapter 8: Presentation Organization and Outlines
Chapter 9: Presentations to Inform
Chapter 10: Presentations to Persuade
Chapter 11: Business Presentations in Action
Chapter 12: Business Communication and Conflict
Chapter 13: Negative News, Crisis Communication, and Change
Chapter 14: Intercultural and International Business Communication
