Description
Test Bank for BCOM 10th Edition Lehman
Test Bank for BCOM, 10th Edition, Carol M. Lehman, Debbie D. DuFrene, Robyn Walker, ISBN-10: 0357026594, ISBN-13: 9780357026595
Table of Contents
PART 1. COMMUNICATION FOUNDATIONS
Chapter 1. Establishing a Framework for Business Communication
Chapter 2. Focusing on Interpersonal and Group Communication
PART 2. COMMUNICATION ANALYSIS
Chapter 3. Planning and Decision Making
Chapter 4. Preparing Written Messages
PART 3. COMMUNICATION THROUGH VOICE, ELECTRONIC, AND WRITTEN MESSAGES
Chapter 5. Communicating Electronically
Chapter 6. Delivering Good- and Neutral-News Messages
Chapter 7. Delivering Bad-News Messages
Chapter 8. Delivering Persuasive Messages
PART 4. COMMUNICATION THROUGH REPORTS AND BUSINESS PRESENTATIONS
Chapter 9. Understanding the Report Process and Research Methods
Chapter 10. Managing Data and Using Graphics
Chapter 11. Organizing and Preparing Reports and Proposals
Chapter 12. Designing and Delivering Business Presentations
PART 5. COMMUNICATION FOR EMPLOYMENT
Chapter 13. Preparing Résumés and Application Messages
Chapter 14. Interviewing for a Job and Preparing Employment Messages
